Refund policy

🔄 Return and Refund Policy

We want you to love your order! However, if there's an issue:

Eligibility:
Returns are only accepted within 14 days if the issue is due to an error on our part (e.g., wrong item or defect). We do not accept returns on body care items for hygiene reasons.

Conditions:

• Item must be unworn, unused, and in its original condition.
• Original packaging is required for return approval.
  
  

  To initiate a return, please contact us at Info@saphireessentials.co with your order number and reason. Once approved, we’ll provide return instructions. Shipping costs for returns are the buyer's responsibility unless otherwise agreed.